How can we help?



Can I trust is a reliable electronic business website to offer best goods and service to customers, will not give out any customer privacy information.

Does your website provide a quality guarantee for all the products being sold?

Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!

I did not receive the order confirmation, what should I do?

If you have purchased commodities from us, you will receive an order confirmation via Email within several minutes. If you did not receive the order confirmation, it may be due to the following reasons:

1.) You may have entered an incorrect Email address.
2.) Please check the spam folder, the order confirmation mail may be there.If you have any questions about order confirmation, please don't worry, please contact us by or Facebook, we will solve the problem for you.


What payment methods do you accept?

We accept credit cards (Visa, Master Card, American Express, and Discover) or Paypal.

Credit card payments - How to pay with a credit card?

We can accept credit cards as a payment method.

1) Select your shipping address or create a new one;
2) Enter your card details and click “Submit”;
3) Your payment will be processed and a receipt will be sent to your e-mail address.Please note that you can try to pay for your order by using a credit card only 10 times per day in order to protect the security of your personal data.


What countries do you ship to?

We free ship worldwide! We offer all customers Domestic and International Shipping with tracking.

What are your shipping options?

Currently we can only offer one standard shipping option.

What are your shipping times?

Free Shipping Delivery 7 - 18 Days (Tracking numbers and tracking links will be sent to you via email after shipping.)


I placed an order. Can I add an item?

The order is processed soon after placement, so the best solution for you is to place a new order for the additional item.Then orders will be shipped together unless the former orders have been shipped.

I placed an order, can I change the shipping address?

Yes, contact us at to make any changes to your shipping details. Please note that you ca not change the shipping address after orders have been shipped.

How do I cancel an order?

It depends.For any unpaid orders,you just need to simply log into your account, go to “My Orders” and cancel the unnecessary orders by clicking the “Cancel Order” button.But for paid orders,you can only cancel it before the order status changes to “Processing.”Please email us if you have any urgent changes,we will make arrangements as soon as possible.

What if the item I ordered arrives broken or damaged?

We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections.
If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we'll work it out with you.

Returns & Refunds

How do I return or exchange an item? - Our Guarantee.

We will accept any returns for all undamaged and unused items within 30 days to guarantee customer expectations and ensure satisfaction of your purchases .
We're confident our premium curated products selection will meet or exceed your expectations but if you want to make a return - please contact our support team at and we will respond within 24 hours to assist with the process.

Is there a time limit?

Yes, you must initiate your return no later than 30 days after receiving your order.

How do I initiate a return?

Simply send us a quick message letting us know you wish to return, and we will provide you with the return address.

When will I receive my refund?

Your refund will be issued back to your original method of payment as soon as your return is inspected and processed - typically within 72 business hours of receipt.

Where will you refund my money?

Refunds will always be returned to your original method of payment - no exceptions.

Are there restocking fees?


What if the item has been used?

All returned items must be in perfect resalable condition. We do not resell opened products. If the returned item is deemed to not be in a resalable condition, we reserve the right to refuse a refund. Eg: writing on the packaging.

Get in touch

Have questions about your order, or a general enquiry?